Shipping and returns
Your order shipment
Orders are generally dispatched within 2 days after payment is cleared, and goods are shipped via UPS, with track-and-trace, but without signature. If you prefer a signed-for service, we can send the goods to you with UPS Extra, and additional costs apply, so please contact us before choosing this method. Whichever shipment choice you make, we will send you a link to track your package online.
Shipping costs include handling and packing fees, as well as shipping fees. Packaging and handling fees are fixed, whereas shipping fees vary according to the total weight of the shipment. We advise you to group your items in a single order. We cannot group two orders placed separately, so you will be charged shipping fees for each of them.
Goods are dispatched at the buyer's own risk, but fragile items are packed with special care. We use roomy boxes, and your goods are carefully protected.